Cennox supports our retail customers through our nationwide network of field engineers and supporting infrastructure. We understand that the best way to support our customers who need a comprehensive service, is to provide simple solutions which answers their complex projects. Our end-to-end approach to service delivery, providing solutions which are cost efficient, is the reasons the retail community turn to Cennox.
Supporting a nationwide footprint
Cennox have hundreds of engineers located across the United Kingdom and Ireland. Our network of trained engineers are supported by our Service Desk. Our engineers are deployed to site through a technology-based tracking and monitoring platform to ensure the most time efficient allocation of roles. Managing large project roll-outs and machine upgrades, our in-house teams excel at delivering the complete end-to-end service for our customers.
Over the past year, the Cennox estate in the UK has more than doubled. We have consistently delivered our contracted SLA’s through this period of growth, through careful planning and ensuring that we are ‘ahead of the curve’ by selective recruiting and comprehensive training. Additional coaching of new staff maintains our high standards reflected in our Green Score Card results.
Supporting your retail business
Cennox provides the following solutions which deliver real operational efficiencies:
- Hardware Installation Services
- Maintenance Services
- Service Desk Support
- Site Refresh Services