A picture of Cennox's Response to COVID-19 – We’re here to help
Mar 20, 2020

Cennox's Response to COVID-19 – We’re here to help

With the global impact of COVID-19 (Coronavirus), Cennox understands the health and safety of our customers and our colleagues. Here at Cennox, we are taking every precaution to reduce the spread of the virus while ensuring minimal disruption to our operational services as much as possible.

Cennox has been working within our Business Continuation Plan (BCP) during this time, which is ensuring all areas of our organization remains open for business. In addition, we have been able to apply and flex our BCP around the needs of our customers. This vital partnership and regular communications are helping the smooth continuation of our business for both Cennox and our customers.

As a global company, we are having daily contact with our Executives and key stakeholders to discuss the latest news and determine how to adjust around the updates and mandated guidelines. We are also watching Government responses and taking any suggested safety measures into consideration to help further protect our customers and staff across the globe.

Our staff are an important part of our business, which is why we are striving to stay as supportive and engaged with everyone as much as possible. We have daily contact across all of our departments where we can evaluate staff and their well-being, as well as provide everyone with the latest communications and precautions. Their safety is of the upmost importance.

As the nature of our business is centered around the financial industry, it is encouraging to share that our business is reporting strong and regular communications with our customer base, with nearly all bank branches and retailers still open for business. We endeavor to keep a positive outlook during these turbulent times and will continue to protect and support our customers and staff.

We remain calm and will carry on

Cennox is a robust, agile business, passionately dedicated to our customers and colleagues. Our attitude to quick reaction and forward planning will see us through and keep our customers confident. We will remain calm and continue as normally as best possible. We feel that we are #InThisTogether and we wish all colleagues, customers and of course their families, good health and our best wishes during this time.

If you have any questions regarding the COVID-19 outbreak and how it might affect your business with us, please don’t hesitate to contact us on 406-251-5041, or email us on info@cennox.com.

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