For customers who have an estate of hardware installed across numerous locations, Cennox can become your go-to partner for their ongoing maintenance.
To deliver an ongoing year round Maintenance Service requires an organization with multi-skilled apporach to maintenance, something Cennox now leads the industry in delivering, namely:
- Skilled field technicals trained on multiple machine types
- Nationwide infrastucture to support our teams with the right machine parts in the correct locations and access to a robust replenishment process
- A professional Service Desk tasked with overseeing the day to day running of the Maintenance Teams
- Trained engineers able to offer our customers with FLM (First Line Maintenance) Support
- A Monitored & Reporting culture which constantly reviews and improves on the services being delivered
The Cennox Approach
As a multi-vendor and multi-skilled service company, we have built our business around an operating model tailored around different industries. Cennox is acutely aware of the operational requirements and challenges our customers face. Building our business around the various touchpoints of these specific needs has helped propel Cennox as an industry leader and service delivery pioneer.
Our customers tell us that our ability, flexibility and approach to maintainance is why they choose us. Having a multi-skilled, nationwide and in-house field team is benefiting their operational costs and efficiency.